Accommodating cultural diversity
You will need to: (Adapted from Pine et al 1990) Specific needs that may need to be addressed include: Community and disability services workers need to be alert to the possible differences in religious ritual and the impact of a person’s religious practice on their beliefs and value system.
Team-building issues can become more problematic as teams are comprised of people from a mix of these cultural types.Communication: Providing information accurately and promptly is critical to effective work and team performance.This is particularly important when a project is troubled and needs immediate corrective actions.Acknowledgement of possible differences in practice, and seeking clarification before taking action, are keys to overcoming this problem.In the last two decades, the number of workers and clients from culturally and linguistically diverse (CALD) backgrounds has increased dramatically in community and disability services organisations.For example, Eastern Orthodox Christians celebrate Christmas on a different day from western Christians. Jews observe holidays ranging from Rosh Hashanah to Yom Kippur.
These variations affect the workplace as people require time off to observe their holidays. Be sure to enjoy part 2 of this article Managing Cultural Diversity in the Workplace.
It is important to consider cultural views of homosexuality, transgender and non-traditional partnerships.
It is unrealistic to expect community and disability services workers to know the cultural practices of every ethnic and cultural group in Queensland.
Effective cross-cultural team-building is essential to benefiting from the potential advantages of cultural diversity in the workplace 3. For example, they differ in the balance between work and family life, and the workplace mix between work and social behavior.
Other differences include the perception of overtime, or even the exact meaning of a deadline.
This exclusive article explores 4 more components of cultural diversity in the workplace, and strategies, skills and techniques for helping people develop cultural competence.